Warranty Policy

Warranty Coverage:

  1. Duration:
    • Our products come with a 12-month warranty from the date of purchase.
  2. Scope:
    • The warranty covers normal wear and tear of the product.
  3. Exclusions:
    • The warranty does not cover the following:
      • Damage resulting from installation by non-authorized personnel.
      • Any defects or issues arising from the installation by third-party installers.
      • Damage caused by misuse, neglect, or improper maintenance.
      • Any modifications or alterations made to the product by unauthorized persons.
      • External factors such as accidents, natural disasters, or other external causes.

Eligibility Requirements:

  1. Authorized Installation:

    • To qualify for the warranty, the product must be installed by our certified installers. Installations carried out by unauthorized or third-party installers will render the warranty null and void.

  2. Proof of Purchase:

    • Warranty claims must be accompanied by proof of purchase, such as a receipt or invoice, showing the date of purchase and the details of the product.

Warranty Claims Process:

  1. Reporting an Issue:

    • To report a warranty claim, contact our customer service team at [Customer Service Contact Information] within the warranty period.

  2. Assessment:

    • Our team will assess the reported issue to determine whether it qualifies for warranty coverage. This may involve an inspection of the product and verification of the installation method.

  3. Resolution:

    • If the claim is approved, we will, at our discretion, repair or replace the defective product or parts at no cost to the customer.
    • If a repair or replacement is not feasible, we may offer a refund equivalent to the purchase price of the product.

Important Notes:

  • This warranty is non-transferable and applies only to the original purchaser of the product.
  • Our liability under this warranty is limited to the repair, replacement, or refund of the product as described above.
  • Any repairs or replacements carried out under this warranty will not extend the original warranty period.
  • We reserve the right to make changes to this warranty policy at any time without prior notice.

By purchasing our product, you agree to the terms and conditions outlined in this warranty policy. For any questions or further information, please contact our customer service team.